Question 1

What type of organization is StarMeUp more suitable for?

Accepted Answer

Organizations from various industries around the world choose StarMeUp to boost their culture and make a difference with a more human, agile, and smart performance management.  Regardless of the lifetime of each organization and its number of empoloyees, StarMeUp is flexible enough to adjust to every company's needs and create a more empathic and high-performing culture in a short term.  StarMeUp is ideal for any organization that is ready for the future and is willing to transform itself, transcend boundaries, and co-creatre a culture that values people.

Question 2

Do all age groups adopt and participate in StarMeUp the same way?

Accepted Answer

Our operating system was built in a way that it's attractive, intuitive, and easy to use for all age groups. Since the platform reflects the best of the social networks that we use everyday, in StarMeUp we have a record of 74.32% active cultural participation from of all our users, which means everyone sends recognition and generates content everyday regardless of their demographic group.

Question 3

What is the objective of StarMeUp?

Accepted Answer

We believe that humanity without culture is nothing and technology is the best ally to make our experiences more human. That's why our team is so committed to help companies supercharge their own culture by recognizing people's contributions in real time and creating a lasting sense of belonging and community. Our goal is to empower each employee in their professional career and turn each one of them into guardians of the organizational culture.

Question 4

Does StarMeUp have People Analytics?

Accepted Answer

Yes. We want each organization to impact its business with a data-driven culture. For this reason, our platform constantly generates data in real time - which is essential within a digital culture. The power of our Analytics enables organizations to:  - Measure and boost their culture.  - Obtain valuable, accessible and actionable insights for everyone.  - Have greater visibility of people's cultural impact in real time.  - Reduce turnover rates, allowing companies to proactively implement effective retention strategies.  - Understand organizational connections and plan initiatives that boost their talents's cultural DNA.  - Anticipate future challenges and make data-driven decisions.

Question 5

How does data protection work with StarMeUp?

Accepted Answer

We are working under RGDP. Check out this link for further information: https://os.starmeup.com/en/legal/data-protection/gdpr.html

Question 6

What are the contract terms?

Accepted Answer

You can find all the information you need in this link: https://os.starmeup.com/en/legal/contract-terms.html

Question 7

What are StarMeUp's policies?

Accepted Answer

Check out our policies at: https://os.starmeup.com/en/legal/product-policies.html

Question 8

How does StarMeUp work for M&A / Acquisitions?

Accepted Answer

There are two major challenges that organizations might have to face to maximize the return on investment (ROI) of their acquisition: cultural incompatibility and the inability to actively integrate their new employees.  In this sense, StarMeUp allows you to ensure that your values are always visible and that all members of the organization begin to co-create culture from their first day, recognizing those who have an impact, valuing their colleagues for their behaviors, and building relationships based on empathy, respect, and trust. This platform is not only key to generating positive experiences in employees, but also provides leaders, Talent Development and People Experience areas with insights in real time on the cultural impact of each employee.

Question 9

How do I achieve a cultural transformation?

Accepted Answer

The first thing you need to do is to take an introspective look at our organization and be willing to drive changes that would really transform the experience of your talents through the power of culture and technology.  The role of culture: Culture is the glue that keeps organizations and communities together. Co-creating culture brings physical distances closer, fosters values ​​and behaviors based on mutual recognition, and enhances strong connections by sharing emotions and experiences with our colleagues everyday.  Technology: By adopting the right solution optimized by AI and data analysis, it is possible to make processes more agile and dynamic for each member of the organization. Technology allows us to make better decisions, give and receive constant feedback, and share insights with all staff members so that each one can be aware of their impact in real time.

Question 10

Is StarMeUp the right choice for my company?

Accepted Answer

From our experience, success is possible for all organizations. It all depends on how committed they are to building a culture that makes a difference, where values, recognition and feedback are part of the day-to-day experience within the community. When organizations have a clear cultural plan, based on people's needs and expectations, with StarMeUp they can supercharge their culture and boost engagement and performance in a short period of time.

Question 11

Do I have to adopt the unified platform or can I opt for a specific module - Performance or Engagement - separately?

Accepted Answer

StarMeUp is a unified solution that allows employees to co-create and become guardians of the culture  through 360 ° recognition, while offering a more human and democratized performance management. The unified solution has greater benefits for organizations since cultural transformations are achieved in less time and more efficiently when engagement and performance are enhanced in an integrated way.  Anyway, both the Engagement and Performance modules were created to meet different objectives within an organization, so that you can choose the one that suits your needs best. That is why we recommend talking with our specialist to plan the best strategy together.

Question 12

How is People Analytics integrated in the platform?

Accepted Answer

People Analytics optimizes every process and result generating actionable metrics and insights in real time so that you can make decisions that have a greater impact on your business and your culture.  It's integrated within both the Engagement and Performance modules, allowing you to anticipate future challenges and make smarter decisions.  - Understand the behaviors and interactions of your employees.  - Analyze the values, recognitions, feedback and daily behaviors.  - Promote more meaningful networks.  - Understand the level of job satisfaction to respond to needs and opportunities on time.  - Empower each individual within the company with accessible insights in real time and give them the possibility to achieve their growth potential.

Question 13

If my employees do not have an email account, can they use StarMeUp anyway?

Accepted Answer

Sure, no problem! In these cases we generate a user for them, which is generally a file number in the organization, and a specific provisional password that they have to change when loggin in for the first time. It is essential to encourage employees without corporate email to download the apps so that they receive notifications from the platforms.

Question 14

How do technology and culture help me improve the employee experience?

Accepted Answer

If you want to improve the employee experience, it is essential that you count with the appropriate technology to build a culture that generates a true sense of belonging and community. The power of culture and technology together is transformative. With them you can achieve a more inclusive and human organization, boost the morale and commitment through recognition, and improve performance through continuous and democratized feedback and valuable insights. Remember culture will hold your community together, and technology is your ally to make smarter decisions every day and have a greater impact on your teams by planning initiatives that respond to individual needs and in real time.

Question 15

In which devices can I use StarMeUp?

Accepted Answer

It is developed in Web, Android and iPhone. The web solution can be used from desktop PCs and laptops.

Question 16

How does the platform influence in the onboarding process?

Accepted Answer

The onboarding process is a unique and invaluable opportunity to make a cultural impact on our new talents from day one. StarMeUp's AI-powered technology allows you to make Onboarding a key milestone in every employee's career making them feel part of your culture right away. Our platform helps you engender a sense of purpose and belongin in your talent from their first day at your company, which makes it easier for you to retain them in the long term.

Question 17

Is there a support team helping me with the use of the platform?

Accepted Answer

Sure! We have a Customer Success team committed to support you and help you from your onboarding to adoption. Apart from providing you with the best practices, FAQs and tutorials, they will also train you to optimize the use of all the functions of our platform from day one. You will also have access to a portal with relevant and necessary information to drive adoption, generate campaigns and much more.

Question 18

What are StarMeUp's integrations?

Accepted Answer

We automate end-to-end processes and sync with your HR software (SFTP, Success Factor, HR Bamboo, and Workday) We also save you time by connecting wherever you are (from Slack, MS Teams, Workplace, or Gmail). Download StarMeUp easily with iOS or Android and log in faster from SAML, or Gmail OAUTH.

Question 19

Can I personalize values and competencies?

Accepted Answer

Yes, they can be customized with the name, color and icon that you prefer.

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